We’re very happy to see you in our centres day after day! While we’ve all successfully adapted to our new reality, we’re still working tirelessly to offer you a safe shopping environment as soon as you set foot on our property. Our goal is to ensure that you can continue to shop happily and confidently!
As prevention is the best medicine, numerous safety measures have been implemented to maintain social distancing, manage risks associated with group gatherings, ensure the safety of our seniors and create a safe environment both for our customers and our employees. To reach these objectives, our team works to:
You’ll find an overview of our protection measures below.
Face covering required for everyone aged 10 years and over
To ensure everyone’s safety, we continue to follow the rules and comply with government requirements. For this reason, everyone aged 10 years and over must wear a face covering when entering and circulating in the shopping centre.
Your safe shopping experience starts as soon as you enter our parking lot. As you approach the centre, look for our signs and make sure that you follow indications up to the entrance, where a screening process is carried out to ensure everyone’s safety.
We’ve adapted our common areas to provide safe spaces throughout the centre. To reduce the risk of spreading the virus and to eliminate social gatherings, clear directional signage is installed to guide your circulation on the premises, and access to certain common areas has been temporarily closed or restricted.
Similarly to our common areas, our public restrooms have been adapted to prevent the spread of the virus. As such, by limiting contacts and promoting social distancing measures, our team makes sure that you benefit from a clean, safe environment.
Our information desk is open and accessible to facilitate your visit. Our teams on duty will be happy to guide you and answer any questions you may have. In addition to being protected adequately, our customer service employees have been specially trained to assist you in these uncertain times, in order to ensure your protection and theirs.
We care about your health and the health of our employees. For this reason, we’ve implemented a Code of conduct as a reminder for visitors to follow safety measures in place. You can dowload our Code of conduct by clicking here: Reopening Action Plan You don’t need to remember these rules, as we’ll have many signs posted throughout our shopping centre as reminders.
As you are aware, news can change very quickly; we think it’s important that we keep you informed on the latest developments in our shopping centres. Visit our website and our Facebook page, and read our newsletter to get the latest updates on our safety measures, as well as any changes in the current situation.
We thank you in advance for following all safety measures. Here is a snapshot of the various signs that you may see in our shopping centre.