• Guest Services
    • Automatic Teller Machines

      There are 2 ATMs : Banque National (BNC) near entrance 6 and TD Bank, entrance 2.

    • Cleaner & Sewing Service

      Salon de couture de la Cité, on the 1st floor near the CAA, will handle all your clothing and bag repairs. Also, find a convenient Pressing Aquanet drycleaning service center.

    • Dogsitting Service

      Did you know that Place de la Cité is dog friendly? Take your four legged friend shopping, or drop them off at the daycare center located at Chien Mondain boutique to socialize with other canine companions. Dog's visiting the daycare center are kept in a cage-free relaxation area with games, beds, and water bowls. This service is available for a maximum of 2 hours and costs 5$ an hour.

      Please see the dog policy located in the About tab.

    • Electronic Device Disposal - UNAVAILABLE

      Safely recycle your electronic devices at our electronic device disposal bin located on the ground floor, near the food court.

    • Gift Cards

      Give the gift of choice: visit our customer service kiosk to purchase a gift card, eligible at all Group Mach locations. Inquiries regarding the balance on your gift card can also be made in person, or over the phone.

    • Gift Wrapping UNAVAILABLE

      Choose from a wide selection of gift wrap and ribbons. Available from December 1st to the 24th, this service is provided by our wrappers. This service is funded by donations, with all contributions going towards Opération Enfant Soleil.

    • Grooming

      Bring your four legged friend on your next shopping excursion and make sure to take full advantage of the available pet services at Place de la Cité. Stop by Chien Mondain for a range of pet care and beauty services, located between entrance 6 and 7.

      Please see the dog policy located in the About tab.

    • Information

      Ask questions about our services and stores at the customer service kiosk. Whether you need to quickly call a taxi, have questions about our exclusive restaurants or need to find a store location, the Place de la Cité team are there to make sure you have a great shopping experience

    • Lost & Found

      If you think you have lost something during your visit, go to the customer service kiosk near entrance 3. The employees at the kiosk will help you find what you are missing. Lost items are kept for 1 month at the information kiosk.

    • Medical Clinic

      La Cité Médicale is a health clinic open from 8 am to 8 pm, 7 days a week. A team of health experts is on hand to answer all your health related questions and set up appointments with a specialist.

    • Pharmacy

      The Jean Coutu boutique located between entrance 3 and 5 stocks a range of products specialized in aiding in your health and cosmetic needs. 

    • P.O. Box / Delivery Service

      Send your packages using the post office and Purolator drop boxes located outside, near entrance 2 of the mall.

    • Printing Service / Fax

      The Jean Coutu Photo Center is located between entrance 3 and 5 and provides photo printing and copying services. Prints are available in a range of formats and paper textures, with a team on hand to make sure your images meet the quality and design requirements you desire.

    • Restaurant Area

      Take a little gourmet break during your shopping day. Many flavours await you in our food court located on the ground floor of the Tour de la Cité. Sit back and enjoy.

    • Security

      Place de la Cité's security team is on hand to ensure that your time spent with us is safe and comfortable. The GardaWorld security team monitors communal areas of the mall, and is on hand to assist retailers and provide first aid if needed. Our security team is also able to help disabled customers to their vehicle, and a defibrillator is available in the security kiosk.